You will receive your order within 1-2 business days (excluding weekends and holidays) after receiving your order confirmation email. When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. If you haven’t received your order within 5 days of receiving your shipping confirmation email, please contact us at email@example.com with your name and order number, and we will look into it for you. Please note, there may be occasional delays due to inclement weather.
We accept returns up to 30 days after delivery if the item is unused and in its original condition, and with all accompanying accessories. We will refund your full original order amount excluding shipping and handling. Once we receive and process your return, your refund will be credited back to your original payment method within 5-7 business days.
If your order arrives damaged, email firstname.lastname@example.org with your order number and a photo of the item’s condition. We address these on a case-by-case basis, but will try our best to work towards a satisfactory solution.
If you have any further questions, please don't hesitate to contact us at email@example.com.
CardFlight represents and warrants that the Hardware will materially conform to CardFlight’s published documentation for a period of six (6) months after shipment; provided that the foregoing shall not extend to (i) customer’s failure to implement all free of charge updates issued by CardFlight; (ii) any alterations, modifications, or additions not performed by or approved by CardFlight; (iii) failures in operation of the Hardware that are not reproducible; (iv) any Hardware not operated in accordance with the documentation therefor; or (v) failures caused by customer’s software or devices or other software, hardware or products not licensed or provided by CardFlight. For any Hardware that does not operate as warranted in this Section, CardFlight will, at its discretion, either repair or replace the Hardware. THIS IS CUSTOMER’S EXCLUSIVE REMEDY, AND CARDFLIGHT’S SOLE LIABILITY ARISING IN CONNECTION WITH THE LIMITED WARRANTIES SET FORTH IN THIS SECTION.
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