Issue Refunds, Void Transactions & Resend Receipts

Managing Refunds, Voids, and Receipts with the SwipeSimple App

Every business has moments when a transaction needs to be corrected or a customer needs proof of payment again. With the SwipeSimple app, you can handle these situations in just a few taps—keeping your records accurate and your customers satisfied.

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Refunds Made Simple

Sometimes customers return an item or request part of their payment back. With SwipeSimple, you can issue a full or partial refund directly from your transaction history. It’s quick, secure, and automatically recorded—so both you and your customer have clear records.

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Void a Transaction

If you catch a mistake before a your batch is settled, you don’t need to wait for a refund. Simply void the transaction and it’s as if the payment never happened. This saves time and prevents unnecessary back-and-forth with customers.

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Resend Receipts Anytime

Customers can easily misplace or delete receipts. With SwipeSimple, you can resend one instantly by email or text. This makes it simple to provide documentation on demand and helps your customers feel confident that their payment was processed.