Issue Refunds, Void Transactions & Resend Receipts

Need to fix a payment or resend a receipt? The SwipeSimple app makes refunds, voids, and receipts simple to manage—right from your phone.

Managing Refunds, Voids, and Receipts with the SwipeSimple App

Every business has moments when a transaction needs to be corrected or a customer needs proof of payment again. With the SwipeSimple app, you can handle these situations in just a few taps—keeping your records accurate and your customers satisfied.

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Refunds Made Simple

Sometimes customers return an item or request part of their payment back. With SwipeSimple, you can issue a full or partial refund directly from your transaction history. It’s quick, secure, and automatically recorded—so both you and your customer have clear records.

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Void a Transaction

If you catch a mistake before a your batch is settled, you don’t need to wait for a refund. Simply void the transaction and it’s as if the payment never happened. This saves time and prevents unnecessary back-and-forth with customers.

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Resend Receipts Anytime

Customers can easily misplace or delete receipts. With SwipeSimple, you can resend one instantly by email or text. This makes it simple to provide documentation on demand and helps your customers feel confident that their payment was processed.

Customizing Account Settings in the SwipeSimple Dashboard

Adjust receipts, alerts, taxes, reports, and transaction settings in one place with Account Settings in the SwipeSimple Dashboard.

Creating and Applying Discounts in SwipeSimple

Create, manage, and apply discounts across SwipeSimple—on Mobile, Terminal, Invoices, and Virtual Terminal.

Accepting Payments with the Virtual Terminal

Use the Virtual Terminal to take payments right from your computer. Key in cards or charge stored cards with no reader required.

Customizing Mobile App Settings

Adjust checkout options, enable Tap to Pay on iPhone, manage accounts, and access support—all from Mobile Settings in the SwipeSimple app.

Using Scheduled Payments in the SwipeSimple Web Dashboard

Set up subscriptions, installments, and recurring billing with Scheduled Payments in the SwipeSimple Web Dashboard.

Managing Customers and Saved Cards on the SwipeSimple App

Keep customer details and saved cards organized right from your phone. The SwipeSimple Mobile App makes it easy to manage profiles and take repeat payments on the go.